Privacy Policy

Celtic Accommodation EOOD

Effective Date:10/12/2025

Celtic Accommodation EOOD (“we”, “us”, “our”) is committed to protecting and respecting your privacy in accordance with applicable data protection laws, including the UK GDPR, the EU General Data Protection Regulation (GDPR), and the Bulgarian Personal Data Protection Act.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

1. Who We Are

Celtic Accommodation EOOD is a company registered in Bulgaria, providing services including:

Virtual assistant services
Property sales brokerage and consulting
Business support services

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2. What Data We Collect

We may collect and process the following types of personal data:

a) Identity Data

Full name
Date of birth (if required for transactions)

b) Contact Data

Email address
Phone number
Address

c) Financial Data

Payment details (processed securely via third-party providers)

d) Transaction Data

Property inquiries
Purchase/sale details
Service agreements

e) Technical Data

IP address
Browser type
Device information

f) Marketing & Communications Data

Preferences for receiving marketing

3. How We Collect Your Data

We collect data through:

Direct interactions (forms, email, phone)
Website usage (cookies and analytics)
Third parties (estate agents, legal partners, service providers)

4. How We Use Your Data

We use your data for:

Providing and managing our services
Processing property transactions
Delivering virtual assistant services
Communicating with you
Improving our website and services
Complying with legal obligations
Sending marketing communications (only with consent where required)

5. Legal Basis for Processing (GDPR)

We process your data under the following legal bases:

Contractual necessity – to perform services
Legal obligation – compliance with laws
Legitimate interests – business operations and improvement
Consent – for marketing communications

6. Sharing Your Data

We may share your data with:

Legal and financial advisors
Property brokers and partners
IT and service providers
Payment processors
Regulatory authorities (when required)

All third parties are required to respect your data and process it securely.

7. International Data Transfers

As we operate in the UK, Bulgaria, and internationally, your data may be transferred outside the EEA or UK.

We ensure appropriate safeguards are in place, such as:

Standard Contractual Clauses (SCCs)
Transfers to countries with adequacy decisions

8. Data Retention

We retain your personal data only as long as necessary:

For legal and accounting purposes
To fulfill contractual obligations
Typically up to 5–10 years where required by law

9. Your Rights

Under GDPR, you have the right to:

Access your data
Correct inaccurate data
Request deletion (“right to be forgotten”)
Restrict processing
Object to processing
Data portability
Withdraw consent at any time

To exercise your rights, contact us at: [Insert Email]

10. Cookies

Our website uses cookies to enhance user experience and analyze traffic.

You can control cookies via your browser settings.

(Consider adding a separate Cookie Policy if needed.)

11. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

Secure servers
Encryption where applicable
Access controls

12. Complaints

If you believe your data has been misused, you have the right to lodge a complaint with:

Bulgarian Commission for Personal Data Protection (CPDP)
UK Information Commissioner’s Office (ICO)

13. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

14. Contact Us

If you have any questions about this Privacy Policy:

Celtic Accommodation EOOD
Svoboda 1, Dupnitsa, BULGARIA

Email:CELTICACCOMODATION@OUTLOOK.COM